Starting from the client’s needs

Whether its a multi-million dollar project, or a task for one’s manager, getting the client perspective early is critical. Checking in with them regularly is equally important. Of course clients vary in their expectations – that’s why its so very important to ask good questions, to question one’s own assumptions, and to check that what you are actually delivering to your client is actually what they want.

3 things my mom’s dementia has taught me about business (and life)

Unbelievably it has been over eight years since I got the phone call that would change the course of my adult life.  I was driving to a Board meeting for the Imaginative Education Research Group which was being held at the Vancouver Yacht Club in my home city, Vancouver British Columbia.  While I wasn’t a … Read more3 things my mom’s dementia has taught me about business (and life)